Sponsor Highlight: Texas Systems Group (TXSG)
Texas Systems Group provides one of the most cost-effective and comprehensive IT solutions for freestanding emergency centers (FECs) on the market today. We understand the complex requirements of trying to efficiently run 24/7/365 facilities with co-dependence on lab, ultrasound, x-ray, CT, EHR and other systems. This month, we celebrate our 15th year of providing both ground-up solutions for new facilities as well as streamlined solutions for existing systems.
What does this mean to FECs?
Immediate Access to a Single Point of Contact for All IT Needs
Year after year, our “Single Point of Contact” solution is one of our most unique and highly rated service offerings. Our FEC clients rest assured knowing they can call our Support Desk technicians any time during their 24/7/365 shifts for access to an IT solution, regardless of whether or not we are the primary vendor. From email to phones, connectivity issues to remote access or other IT concerns - we ensure that all of your systems are operational when you need them, day and night. Although many of our clients have an IT infrastructure completely built out by Texas Systems Group, we also have several clients who engage TXSG to transform their existing ones. Our team maps the interconnections of your entire system to prevent interruptions, manage vendors, give you immediate access to help when you need it, and provide the most cost-effective solution on the market today.
Cost Effective
Our clients have been able to streamline their IT service costs while concurrently improving connectivity and breadth of service, regardless of whether we built out a new infrastructure or transformed an existing one. How do we do it? Any IT company can discount services on the front end, but a company’s highest IT costs typically come from troubleshooting system failures, managing integrations, and ensuring compliance with highly complex healthcare legal requirements. This is where TXSG shines, with our BrightStar Managed IT Services proven processes.
Every process at Texas Systems Group is exactly that – an intricately mapped, repeatable process. Further, because we look at your system as a whole, TXSG is often able to identify cost-saving opportunities for remote-access solutions, economies of scale across multiple sites, or cost-sharing solutions for single-owner FECs. We hire only the best minds in the industry to assess and program your network, along with a system that automatically pre-notifies us of potential problems. This automated detection cost effectively prevents problems most other IT companies can only troubleshoot. It further affords us the time and ability to give you direct, immediate access to this same pool of exceptional talent 24/7/365.
Assured Compliance & Audit Support with HIPAA Security Rule 45 CFR 164.308(a)(1)
Although 45 CFR 164.308(a)(1) is easy to gloss over as your plan out your FEC, the hundreds of medical practices who have been federally audited or have had to publicly disclose a breach of PHI know this is nothing to take lightly. The complexity of requirements laid out in this security rule is overwhelming at best. We provide our FEC clients a customized suite of security software policies and procedures, training as required, and regular policy updates to fulfill this intense compliance requirement. We serve as your IT Compliance Office for both preventative and audit purposes.
About Us & Our Core Values
Texas Systems Group is set apart by our exceptional team of knowledgeable, industry-recognized Support Desk technicians and SysNet IT Managers providing responsive, around the clock, personable customer service. Our stellar reputation has afforded us the opportunity to support over 196 clients nationally and 15 separate Freestanding Emergency Centers across Texas, with a client retention rate of over 95%. Should you desire a reference from one of our TAFEC member clients, please contact us.
To learn more about how Texas Systems Group can reduce your IT risks and reduce your IT support costs while empowering your staff with the responsive IT support they dream about, contact us either by phone, 512.249.2000 or email, [email protected]. For more information, please visit our website at http://www.txsg.com/fec.